best social listening tools for 2020
As more brands turn to social media for customer insights, social listening tools are gaining momentum. Here are our top 6 picks for 2020. Social listening gives you access to what people are saying about your brand, industry, or competitors across social media and the web – often without them being aware of you listening. If you know how to word your queries and filter the results, you’ll end up with the most authentic, unbiased insights you can get as a business. In this post, we’ll take a look at some of the best social media and web monitoring tools to help you gain and act on those insights in the coming year. Let’s roll. 1. Awario Affordable social listening and analytics with Enterprise-level capabilities. Awario is a relatively new tool that (finally!) makes social media and web monitoring affordable for businesses of any size: with plans starting at $29/mo, Awario offers a lot of capabilities that you’ll find in Enterprise-level tools. ...